FAQs
Stone Design LLC
What information should be included in an estimate?
A comprehensive estimate for granite countertops should encompass several key elements. This includes the specific material, thickness, and color chosen; the precise square footage of the project, including the backsplash; all fabrication costs such as templating, edge work, cutouts for sinks and cooktops, faucet holes, and sink mounting; the cost for removal and disposal of old countertops; sinks and faucets if applicable; plumbing services for disconnecting old fixtures and reconnecting new ones; and all relevant dates, particularly the template and installation dates.Who is the fabricator and who will perform the installation?
Stone Design LLC partners with reputable suppliers to ensure every surface begins with the highest‑quality materials. From there, our team handles the entire fabrication and installation process in‑house, giving you a seamless, stress‑free experience from start to finish.Where can I look at the materials available to select colors and specific slabs?
Our customers can visit a local supplier or supplier of their choosing to view available options.What options are available to me?
Stone Design offers a wide range of options for granite countertops. Customers can choose from hundreds of colors and various combinations, each of which can be customized to meet specific preferences and requirements. We also provide a selection of environmentally friendly stones manufactured from recycled materials, catering to those with eco-conscious preferences.Will your company be responsible for the plumbing, or do we have to hire a plumber?
Stone Design eliminates the need for customers to hire a separate plumber. We have a licensed and bonded plumber on our staff who handles all plumbing requirements. This includes disconnecting existing plumbing before the project begins and reconnecting it after the granite countertops are fully installed, ensuring a seamless process for our customers.Do we need any additional support for our countertops or overhangs?
Our knowledgeable staff at Stone Design provides expert advice on all aspects of countertop installation, including necessary support for overhangs. We handle all aspects of stone preparation, including carving, cutting, polishing, and buffing, to meet your exact specifications. This ensures that your granite countertops are not only beautiful but also properly supported and structurally sound.What is the procedure for your projects?
We follow a structured process for installing granite countertops. Our procedure includes seven key steps: providing an estimate, assisting with stone selection, creating a template design, delivering materials, fabricating the countertops, installing the finished product, and conducting a follow-up. We encourage customers to ask questions about any stage of the process and to ensure they fully understand the estimate, terms and conditions, payment methods, and all project-related dates.

